When you register with Norsw Mania casino, we collect the information you provide to create and manage your account. This includes your email address, password, country, account currency, name, date of birth, phone number and residential address. We also record your bonus choice and whether you confirm your email address.
You must be at least 18 to register. We use your date of birth and other account details to check that you meet this requirement and to administer your account.
We may ask you to verify your identity when you request your first withdrawal, after specified deposit thresholds, or when further checks are needed. Verification documents may include identification, a selfie holding your identification, proof of address and proof that you own the payment method used. If we request documents, you must provide them within 14 days.
We use account and verification information to provide the services you request, process deposits and withdrawals, apply account terms and respond to your enquiries. Payment accounts and wallets used with your account must belong to you. Cryptocurrency withdrawals must use the same coin and network used for your deposit.
If you contact customer support, we may receive the details you provide, including your name, email address and phone number. We use this information to respond to your enquiry.
We process personal information only where a lawful basis applies. Depending on the circumstances, this may include providing the services you request, meeting applicable requirements, or acting on your choices. Where you choose a bonus, we use the relevant account information to apply its terms. You can choose No Bonus when registering or making a deposit.
We take a data-minimisation approach: we request information relevant to account registration, verification, payments and support. We do not set out specific retention periods here. We keep personal information only for as long as it is needed for the purposes for which it was collected or as required by applicable rules.
Where data protection law applies, including the GDPR, you may have the right to access your personal information, ask us to correct it, request its deletion or restriction, object to certain processing, or request a copy in a portable format. You may also have the right to complain to a data protection authority. These rights depend on the circumstances and may be subject to legal exceptions. You can make a request through the support channels available through the service.
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